It has been three years since the DTI Direct Call Center was established. An initiative of the Department of Trade and Industry's Anti-Red Tape Technical Working Group (DTI-ARTTWG), the DTI Direct Call Center reinforces the "no-wrong door" policy to provide accurate information and quality response to its clients. Our bureau has been tasked to manage it and, modesty aside, we have been able to do our responsibility very well because of the effective leadership of our Offier-In-Charge and the unwavering support of all the staff and the volunteer agents and partner bureaus as well.
Showing posts with label volunteer agents. Show all posts
Showing posts with label volunteer agents. Show all posts
Saturday, December 5, 2009
The Call Center Like No Other
It has been three years since the DTI Direct Call Center was established. An initiative of the Department of Trade and Industry's Anti-Red Tape Technical Working Group (DTI-ARTTWG), the DTI Direct Call Center reinforces the "no-wrong door" policy to provide accurate information and quality response to its clients. Our bureau has been tasked to manage it and, modesty aside, we have been able to do our responsibility very well because of the effective leadership of our Offier-In-Charge and the unwavering support of all the staff and the volunteer agents and partner bureaus as well.
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